Information AFS may collect
AFS may collect information submitted through website forms, phone calls, email, text messages, program intake, events, volunteer interest forms, and donation or resource links. This may include name, phone number, email address, home or mailing address including apartment number, household or service needs, program interests, communication preferences, and other information you choose to provide.
How information is used
AFS uses information to respond to inquiries, assess needs, coordinate services, connect families with resources, communicate about programs or appointments, manage volunteers and events, support grant and funding reporting, comply with legal obligations, and improve services.
Phone, email, and SMS consent
When you submit information to AFS, you may agree to be contacted by phone, text, or email. For text messaging, message frequency may vary. Message and data rates may apply. You can opt out at any time by texting STOP. For assistance, text HELP or contact AFS directly.
Information sharing
AFS does not sell, rent, or trade personal information. Information may be shared only as needed with trusted service providers, community partners, funders, legal authorities, or other parties involved in delivering requested support, protecting safety, or meeting reporting requirements.
Third-party links
This website may link to third-party services, including donation, financial wellness, social media, and partner resource platforms. Those websites maintain their own privacy practices, and AFS encourages visitors to review their policies before submitting information.
Data security and retention
AFS uses reasonable administrative, technical, and physical safeguards to protect personal information. Information is retained for as long as needed to provide services, meet operational or funding requirements, comply with law, and maintain accurate records.
Your choices
You may opt out of SMS messages by replying STOP, request help by replying HELP, update communication preferences, or ask AFS to correct information by contacting the organization.
Contact Us
All in the Family Services Inc. Website: www.afstx.org. Email: info@afstx.org. Phone: (214) 919-5719.